Samsung Provides 10-Year Warranty for TV Burning Problems


Samsung recently announced a warranty policy called “Changing the Whole Industry.” If its new SUHD QD TVs get burned within 10 years of purchase, they will be repaired and replaced for free.

Burn-in phenomenon refers to the permanent residue of an image on the display screen. This problem usually occurs when the screen is fixed for a long time or the same image is repeatedly displayed. The affected area will not be able to display the correct color, and the brightness will be greatly reduced. In general, the banner of the news channel, the static logo of the sports channel, and the static HUD interface in the game are the main common factors causing burn-in.

“We are committed to making the best technical decisions for consumers. Our SUHD QD TVs not only provide industry-leading picture quality, but also have a very long lifespan,” said Steve Mitchell, Head of TV & AV Product Management at Samsung UK, “We know For our customers, TV is a big commodity. With confidence in the quality of our own products, we can provide a revolutionary 10-year burn-in warranty."

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